Customer Support Representative with Chinese

We are seeking career minded, experienced and motivated individuals for full-time position in the Sales department in our Sofia based office, which operates as a back office since 2012 and currently employees over 150 people in the following departments: General and Institutional Operations, Compliance, Accounting and Product Development.

Key Responsibilities & Duties:

  • Assist in driving the sales for FXCM’s Retail and Institutional products and services
  • Build and maintain relationships with clients
  • Develop new opportunities within existing client base
  • Utilize an intelligent soft sales approach to communicate the benefits of FXCM, our trading platform, and the FX market to prospective clients
  • Discuss financial markets and major factors that move them
  • Provide support for self-trading FX clients from all over the world

Critical Knowledge, Skills & Experience:

  • Must have strong writing skills and can speak persuasively and clearly in Chinese
  • Able to think quickly and problem-solve in real-time
  • Able to demonstrate a strong interest and passion for financial markets, international affairs and geopolitical events
  • Sales experience is a plus

All employees working for FXCM must be eligible to work in Bulgaria

Prior to submitting your resume, the firm requests that you do the following:

Review the firm’s website thoroughly at