Sales Associate with Spanish and English

FXCM is looking to continue developing his business in Spain and Latin America. Develop your skills as an up-and-coming representative with a desire to excel at one of the world’s largest online FX brokers.

What You Should Expect:

  • To attain an in-depth knowledge of how the forex market works both from the perspective of a client and from an insider’s perspective working at one of the world’s largest forex brokerages
  • Self-manage outbound call campaigns in order to provide added value services to existing and new customers
  • Go beyond “customer service.” Skilfully probe for, listen, and understand client needs to provide resources and solutions to improve clients’ trading experience and results
  • Intelligently articulate financial and market-related concepts as well as FXCM products and services
  • Consistently take initiative to learn about the markets, FX industry and new FXCM platforms and products

Principal Duties & Responsibilities (including but not limited to):

  • Engage in warm sales calls, emails and chats with prospects that have already applied for an account. Provide funding options and the service levels available at FXCM. No Cold Calling
  • Work proficiently with teammates around the globe handling passed online chats, calls and communications with clients looking to learn more about our services
  • Articulate FXCM’s advantages with an in-depth familiarity of the product and common rebuttals or inquiries that clients may have
  • Comfortably interact with FXCM clients to direct them towards educational materials and trading setups for currencies, stock market indices, cryptos and commodity markets
  • Participate in various trading/education packages tailored towards our end clients and further your understanding of financial markets and how to trade them

Requirements

  • Spanish as your native language is a plus. Strong verbal and written skills in English preferred
  • Strong and demonstrable Sales or customer service experience
  • Passion for FX markets including being able to understand/interpret and communicate in layman’s terms certain market jargon and trading ideas from analysis
  • Medium MS Office skills, especially Excel

All employees working for FXCM must be eligible to work in Bulgaria

Prior to submitting your resume, the firm requests that you do the following:Review the firm’s website thoroughly at http://www.fxcm.com/