League of Legends Player Support Specialist with Italian and English

Telus Logo

Ref number Req_00017855
Primary Location: Infinity Tower

Description and Requirements

#FEEL GOOD WITH US!

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Your responsibilities:

  • Help out our players with any issues they might have via tickets & chat
  • Make a case by case player focused decisions in order to provide the best player experience we can
  • Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
  • Collaborate with a passionate team of gamers in order to give our support a player to player feel
Sofia
TELUS International
Кандидатствай тук!